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For My personal experience: I do not want to lie, ACCELERIT does accentuate and accelerate the Service delivery. Though, as Customers we demand the most quick service but forgetting that… read more there is always a middle man to certain delays to some communication but ACCELERIT does Connect us with the best WiFi… Shout Out to Ofentse Ntuli and Mncedisi Ngali for the most Gracious and respectful service delivery. I know I was a bit nonchalant at first, with the delays but there is Power in delays, due to your Service Delivery.. from my Opinion, FRONTLINE BEST SERVICE: Mncedisi Ngali, Ofentse Ntuli, Sindi, Divine, they deserve a raise. Mncwah.

To whom it may concern, I hope this message finds you well. I am writing to express my sincere gratitude for the exceptional service I received from your team, particularly from… read more Paballo. Her unwavering patience, kindness, and commitment to ensuring that my fiber service was up and running left a lasting impression. Paballo’s dedication went beyond the call of duty. Not only did she resolve my technical issues promptly, but she also took the time to check in with me even after her shift had ended. Her genuine concern for my satisfaction truly sets her apart. In a world where exceptional customer service is often overlooked, Paballo’s actions stand out. She embodies the values of your company and reflects the high standards you set for your team. Please convey my heartfelt appreciation to Paballo and the entire support team. Their professionalism and kindness have made a significant impact on our experience as customers. I feel valued and well taken care of. Thank you once again for going above and beyond. I look forward to continuing my positive relationship with your company.

Ofentse Ntuli is a fantastic customer service specialist… she helped through virtual connection with extreme patience and calmness even when I struggled with some technicalities. She ensured positive closure. Thanks for… read more the help.

Thank you Lenhle, Sindisiwe and Divine, I wanted to express my gratitude for the excellent service I received from all of you regarding my fiber installation order. Today, the Fibre guys were… read more here and successfully completed the installation. I’m thrilled that everything was sorted promptly and efficiently. Thank you, Divine, for your assistance in expediting the process and ensuring that my concerns were addressed promptly. And thank you, Lenhle and Sindi, for keeping me informed and for your commitment to ensuring a seamless experience. I appreciate your professionalism and dedication to customer satisfaction.

I was dealing with Mcedisi from sales department,he was so amazing and he was helpful every step of the way. He was so patient with me . He is the… read more best.

I have a few lines with this company, it’s good to see that they now have after hours support. I had a Vumatel fiber fault on Saturday night. Their technician… read more Ofentse was able to log a ticket and on Sunday afternoon, Vunatwl sent their technicians to come to my house to resolve the issue. 5 star performance to Ofentse. Thank you very much for your after hours assistance.

A big shout-out to Carson from the Technical Support team. I’ve been having trouble accessing my client portal to put my domain to use since Friday, 1st March 2024. There had… read more been a misunderstanding of sorts on the hosting package too and he took the time to explain it to the tee and guided me, step by step to seeing the whole thing through. I can’t thank you enough. I appreciate your enthusiams and your guided approach.

George helped me today…he was amazing!! I’ve called in for technical assistance before and I have never received this kind of passion and care that I get reconnected. George was… read more so patient and followed up with me via WhatsApp until we broke through the problem. Keep it up George! I hope you give other customers the same kind of service that you gave me today. If its already the case, Management needs to review your performance cause you deserve a raise 🙂

I received an excellent service from George, he was such an Angel. He was very patient with me through out. I wish evry1 could be like you in all organizations.… read more Our SA would very far economicaly. I’m one of the ppl who wanted to cancel my contract with accelerit but because of him “I’m going nowhere “