Zoom Terms and Conditions

Minimum 6-Month Downgrade 

By engaging our services or subscribing to our products, you acknowledge and agree to the following terms and conditions related to downgrading your subscription:  

  1. Minimum Downgrade Period: Clients must maintain their current subscription level for a minimum period of 6 months from the initial subscription start date before being eligible to request a downgrade. 
  2. Request Process: To request a downgrade, clients must contact our customer support team via the designated channels provided by our company.  
  3. Eligibility:Downgrades are subject to approval, and eligibility may be determined based on account history, contractual agreements, and other relevant factors.
  4. Fees and Charges: Clients may be responsible for any fees or charges associated with the downgrade process, as outlined in our pricing and billing policies. 
  5. Notice: Clients must provide at least 30 days’ notice prior to the intended downgrade date. The specific notice period and other requirements will be communicated to the client during the downgrade request process.
  6. Effect on Services: Upon approval of a downgrade request, the client’s subscription will be adjusted to the new level, and services or features      associated with the previous subscription level may no longer be accessible. 
  7. Contractual Agreements: In cases where a client has entered into a separate agreement, such as a fixed-term contract, the terms of that agreement may supersede these general terms and conditions.
  8. Termination: Clients who wish to cancel their subscription entirely should refer to our cancellation policy, which may have different terms and requirements.


These terms and conditions are subject to change, and clients are encouraged to review the latest version on our website or request a copy from our customer support team. Your continued use of our services constitutes acceptance of any updated terms.

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